Posted on: Nov 01, '08

Digital Divide
Technology has entered our homes and our lives and is here to stay. But the digital divide is still visible and with a new improved gadget introduced everyday, the time is not far when Generation X would outwit us in the use of gizmos.
When TV entered our homes in the 80’s, it was like magic. As kids we would rally around it and were immensely pleased to see whatever was shown on it. Doordarshan channel with viciousness would dish out boring programmes but we were quite awed and didn’t mind even watching ‘krishi darshan’. I used to wait for ‘Chitrahaar’ programme beamed on Wednesday, 8pm . I was overjoyed at being able to see the heroes and heroines running around trees and romancing , all the time squirming under the disapproving looks of my dad who would sit right there and pretend to read the newspaper. There was no way he could change channels in those days . Thank God for that!!!
I used to watch with fascination how Sulma Sultan read news without moving her lips.The single rose on her hair and the way she drapped the saree around her shoulders (she used to manage a perfect ‘V’ )became my style statement for some time..
Another newsreader Shammi Narang would never fail to keep his pen in his coat pocket (no laptops in those days ) once he finished with the news and said Namaskar. We couldn't understand much of what he said but would wait with bated breath to see if he would forget to keep his pen in his coat pocket . The minute he would put his pen in his pocket we would burst out laughing... Not a single day he had missed this ritual. Oh! the good ole days of DD news!
My grandmother could never comprehend that men and women on tv cannot see us . She would refuse to change clothes in a room where the tv is on and would shout at us to switch off the tv as the shameless newsreader guy is watching her.
Even now some of my older friends have just not taken to technology. When they see any of the new tech gadget they are bewildered and flabbergasted as to how to use it. But they do have a computer at home and are trying their best to use it. One of them laughed so loudly when I told her computers have viruses. She asked me if I feed my computer with an analgecic if it catches fever. Another friend who got a mobile phone as a gift came to me with it to learn how to use it. I called her number and she held it to her ears to listen to my voice and brought it to her mouth and spoke to me as if it was a walkie talkie!!!
Internet is an amazing place and the ones on the other side are fully using it to their advantage. Now just to tickle your funny bone( I found the hard way that getting hit on funny bone is really not funny though LOL) I’m sharing some jokes I came across on net about the technologically challenged. Even if you have read it before read on if you are in the mood as you can always do with few laughs!!
Why we should feel sorry for tech support people:
A woman called the Canon help desk with a problem with her printer. The tech asked her if she was "running it under Windows."
The woman then responded, "No, my desk is next to the door. But that is a good point. The man sitting in the cubicle next to me is under a window, and his is working fine."
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Tech Support: "OK Bob, let`s press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter `P` to bring up the Program Manager."
Customer: "I don`t have a `P`."
Tech Support: "On your keyboard, Bob."
Customer: "What do you mean?"
Tech Support: "`P` on your keyboard, Bob."
Customer: "I`m not going to do that!"
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Customer: "Can you copy the Internet for me on this diskette?"
I work for a local ISP. Frequently we receive phone calls that start something like this:
Customer: "Hi. Is this the Internet?"
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Customer: "So that`ll get me connected to the Internet, right?"
Tech Support: "Yeah."
Customer: "And that`s the latest version of the Internet, right?"
Tech Support: "Uhh...uh...uh...yeah."
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Customer: Hi, this is Celine. I can't get my diskette out.
Tech support: Have you tried pushing the Button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.
Customer: No, wait a minute... I hadn't inserted it yet... it's still on my desk... Sorry....
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Tech support: What kind of computer do you have?
Female custome r: A white one...
Tech support: Click on the 'my computer' icon on to the left of the screen.
Customer : Your left or my left?
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Tech support: Good day. How may I help you?
Male customer : Hello... I can't print.
Tech support: Would you click on "start" for me and...
Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates.
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Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...
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Customer: I have problems printing in red...
Tech support: Do you have a color printer?
Customer: Aaaah....... ......... ....thank you.
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Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me at the 7-11.
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Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back
Customer: OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah...that one does work...
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Tech support: Your password is the small letter "a" as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?
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Customer: I can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.
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Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer : Oh, sorry...Internet Explorer.
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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
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Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?
Tags: internet, technology, tv